I had a 1 hour massage for $70. The lady was good. However when I paid, I gave her $105 and asked her to give me $20 change. I gave her $15 tip. When I asked for my $20 change she showed me 2 $10 dollar bill and did not want to give it to me. I said to her that I want my change back. She gave me 1 $10 dollar bill. So I explained to her slowly, not sure if she understood me fully, that I paid $70 for 1 hour massage, I gave her $15 tip (20%) and I want my all $20 change. She finally gave me the second $10 bill. It was such a turn off. Hopefully the owner needs to communicate with her team that they should NOT try to keep the customers change even though they got their 20% tip. Very unfortunate.